Price Match Promise
Free Delivery, 7 Days a week
2 Months Free Insurance
7 Day Customer Support

About Our 7 Day Delivery Commitment

We are partnered with DPD to offer you free 7 day delivery*. By choosing DPD, you can be sure your handset will be delivered safely and securely, and is trackable from dispatch through to delivery.

Pay Monthly and SIM Free handset Orders

Order placed Monday-Thursday before 8pm are processed the same day for next day delivery* and order placed after 8pm Monday-Thursday or after 4pm Friday-Sunday are processed the following day for delivery the day after (2 day delivery).

Order placed Monday-Thursday before 8pm are processed the same day for next day delivery* and order placed after 8pm Monday-Thursday or after 4pm Friday-Sunday are processed the following day for delivery the day after (2 day delivery).

Once we’ve received your order, our teams will start processing the required network and security checks and we’ll keep you updated on the progress of your order through email and text. When your order has been dispatched you will receive an email with your DPD tracking information which you can also view if you have the DPD app installed. If the delivery time is not suitable you can request to change it or select an alternative day, however please note due to the high value of the handset DPD can only deliver to the billing address and it must be signed for, DPD are unable to deliver it to a safe place or click and collect location.

Order placed for delivery to remote locations are sent tracked and insured via Royal Mail, tracking details are sent to you as soon as the order is in the Royal mail network and can take up to 3 working days to get to you. For the full list of non-next day delivery postcodes please see the FAQ below.
* Next day delivery is not applicable on bank holidays and is subject to same day successful network application, security check, stock availability.

SIM Only orders

SIM only orders received Monday-Thursday before 8pm are processed the same day and sent via Royal Mail 1st class delivery for next working day delivery. Orders received after 8pm Monday-Thursday or after 4pm Friday-Sunday are processed the following day for delivery the next available working day.

Your SIM card will arrive in your normal post so you don’t have to sign for it.

Delivery FAQs